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Rating and reviews
Analysis, summaries and metrics based on reviews by year
4,89
265reviews
Update date: 24.11.2025
new
Customer Satisfaction Index
Shows general mood (from -100 to 100)
96
Opinion polarization coefficient
Сloser to 1 - opinions are divided (lots of 1s and 5s), closer to 0 - scores are balanced
1
Overall average rating for the year
4.92
Review analysis
Персонал179 reviews
151
3
Отношение к клиентам160 reviews
155
5
Время ожидания143 reviews
141
2
Запчасти133 reviews
130
3
Activity
Categories and cities in which activities are carried out
Jivo (ранее JivoSite) – чат на сайт, телефония и обратные звонки, прием сообщений из соцсетей, мессенджеров, приложений и e-mail, корпоративный чат и встроенные CRM-возможности.