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Rating and reviews
Analysis, summaries and metrics based on reviews by year
4,2
900reviews
Update date: 19.11.2025
new
Customer Satisfaction Index
Shows general mood (from -100 to 100)
65.82
Opinion polarization coefficient
closer to 1 - opinions are divided (lots of 1s and 5s), closer to 0 - scores are balanced
0.93
Overall average rating for the year
4.41
Review analysis
Обслуживание371 reviews
285
81
Персонал379 reviews
290
75
Выбор товаров278 reviews
263
14
Табак104 reviews
73
24
Activity
Categories and cities in which activities are carried out
Jivo (ранее JivoSite) – чат на сайт, телефония и обратные звонки, прием сообщений из соцсетей, мессенджеров, приложений и e-mail, корпоративный чат и встроенные CRM-возможности.
Jivo (ранее JivoSite) – чат на сайт, телефония и обратные звонки, прием сообщений из соцсетей, мессенджеров, приложений и e-mail, корпоративный чат и встроенные CRM-возможности.