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Rating and reviews
Analysis, summaries and metrics based on reviews by year
4,97
258reviews
Update date: 22.11.2025
new
Customer Satisfaction Index
Shows general mood (from -100 to 100)
98.04
Opinion polarization coefficient
Сloser to 1 - opinions are divided (lots of 1s and 5s), closer to 0 - scores are balanced
1
Overall average rating for the year
4.96
Review analysis
Обслуживание207 reviews
206
1
Персонал150 reviews
128
0
Качество оборудования115 reviews
115
0
Время ожидания102 reviews
101
0
Activity
Categories and cities in which activities are carried out
Jivo (ранее JivoSite) – чат на сайт, телефония и обратные звонки, прием сообщений из соцсетей, мессенджеров, приложений и e-mail, корпоративный чат и встроенные CRM-возможности.