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Rating and reviews
Analysis, summaries and metrics based on reviews by year
4,85
746reviews
Update date: 08.12.2025
Customer Satisfaction Index
Shows general mood (from -100 to 100)
93.01
Opinion polarization coefficient
Сloser to 1 - opinions are divided (lots of 1s and 5s), closer to 0 - scores are balanced
0.97
Overall average rating for the year
4.89
Review analysis
Персонал1343 reviews
1293
32
Отношение к клиентам1257 reviews
1209
46
Время ожидания599 reviews
587
8
Скидки и акции230 reviews
96
6
Activity
Categories and cities in which activities are carried out