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Rating and reviews
Analysis, summaries and metrics based on reviews by year
4,33
1072reviews
Update date: 13.12.2025
Customer Satisfaction Index
Shows general mood (from -100 to 100)
49.25
Opinion polarization coefficient
Сloser to 1 - opinions are divided (lots of 1s and 5s), closer to 0 - scores are balanced
0.72
Overall average rating for the year
4.37
Review analysis
Обслуживание5941 reviews
4674
1056
Персонал5474 reviews
4259
742
Еда4068 reviews
2817
830
Кухня70 reviews
58
12
Номера5569 reviews
3356
1515
Activity
Categories and cities in which activities are carried out