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Rating and reviews
Analysis, summaries and metrics based on reviews by year
4,17
2204reviews
Update date: 04.12.2025
Customer Satisfaction Index
Shows general mood (from -100 to 100)
35.64
Opinion polarization coefficient
Сloser to 1 - opinions are divided (lots of 1s and 5s), closer to 0 - scores are balanced
0.91
Overall average rating for the year
3.84
Review analysis
Обслуживание1634 reviews
1358
263
Курсы валют1518 reviews
1070
322
Персонал1300 reviews
1041
136
Отношение к клиентам1238 reviews
1040
189
Время ожидания28 reviews
25
3
Activity
Categories and cities in which activities are carried out